Promotion with no stock

It's been nearly 3 weeks since I took out a new contract with Cell C for a Huwei P8 lite which was on promotion. After submitting my online application on 04/11/2015, within less than a hour, a very friendly consultant contacted me and the deal was done. I was told that I would receive my phone during the next week as everything was approved and all my documentation was sent through. Its been 3 weeks and I have still not received any feedback or my phone for that matter. I then decided to contact them myself and guess what, 3 weeks later they still did not have any stock! <br> I am highly disappointed due to the fact that they were so quick to contact me to make the sale but failed to notify me of the delay with the order, I mean 3 weeks is a little ridiculous and I have so much patience but it's slowly starting to run up.<br>