Promoting **********
<p>On the 13th of April 2017 i went to CellC Centurion Mall to get myself the then advertised 10GB Smart Data deal for R199.00, not knowing the lady helping me " CellC employee" is a *********. On the date for the debit i noticed they deducted R2130.00 from my account, i reported it and they told me to make an affidavid which i did and i was told the matter will be dealt with. Two Months later the debits are still happening whereby i have to take my time and money to do the debit disputes which are not free. Further more i have been buying expensive prepaid data since they disconnected the contract data. The R199.00 i have been paying straight to their bank account every month. Cell C owes me all the debit dispute charges, the data i haven't used for 2 months and an apology for not dealing with the matter im still waiting.</p>
Hi Thabang
Sincere apologies for the manner in which this matter was handled.
We have requested one of consultants to contact you and assist with this matter. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Hi Thabang
Sincere apologies for the manner in which this matter was handled.
We have requested one of consultants to contact you and assist with this matter. Do expect communication and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Moses has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Three months down the line the matter is still unresolved only promises, Im very disappointed in the service provided by Cell C. All talk no action.
Three months down the line the matter is still unresolved only promises, Im very disappointed in the service provided by Cell C. All talk no action.
