TW
Tara W

1 reviews | Active since Jan 2014

04 Sept 2015, 08:35

Promoters are harassing me

Hi, I have had cell c promoters calling me non stop for stupid deals because I have a cell c contract. Make them stop. I recently took out one of the deals 'never to be repeated' only to find out the next month a much better deal is available. I am now stuck in a contract paying 199 per month for 3G of data where people who went directly through cell c are getting 20 G of data for EXACTLY the same product. This is unacceptable. The lady from the call center was unfriendly and unhelpful and sounded like she had better things to do. You are a call center operator you deal with grumpy people learn to deal with it! I want to cancel and return this product due to the sheer blatant disgust I feel about this situation only to be told that I only have 7 days in which to return it. I'm very unhappy about this! I have been with cell c for years I tell my friends how good they are. I was even trying to gt my fiance to change but after this and the frustration of the call center ect I will tell people its absolutely not worth it. Cell c are cleverly ******** people every month through promoters that 'don't work for cell c, they just promote our products' BS if you ask me. Take my number off!!

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Replies (1)
Cell C
Cell C's reply04 Sept 2015, 08:39
Official
Hello tara_li24,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN