KT
Keoagile T

1 reviews | Active since Dec 2017

11 Dec 2017, 15:37

product changes of social bundles

I bought a social bundle only to realise that the were changes made effective from 13 November. Besides me not getting any communication about this, I had bought my bundles way before the change date and my minutes have been reduced. Not happy at all. But like all the network providers, no one cares and we can not do anything about it since we are a drop in their ocean right! Thanks a lot cell c.

0
Replies (3)
Cell C
Cell C's reply11 Dec 2017, 16:06
Official

Good afternoon Keoagile

On the 9th of November, an SMS was sent to customers who had an active social bundle advising that from 13 Nov 2017, there will be changes to the Social Bundle offerings. Visit www.cellc.co.za/productchanges for more info. T&C’s apply.

Regards

Cell C | PN

KT
Keoagile T's update11 Dec 2017, 16:07
Reviewer Update
So why did my bundle change if I bought it before the change?
Cell C
Cell C's reply12 Dec 2017, 12:46
Official

Lungile has been in contact with you and she provided clarity, answers regarding this matter.

Regards

Cell C | PN