SB
Sharika B
1 reviews | Active since Jan 2019
20 May 2019, 09:33
Problems once again, just like previous
I did an eft payment on 3 May 2019 and sent proof of payment to ********** when I confirmed if payment was received they kept asking for proof of payment which i did send them the same time i did the payment. It is now already 20 May 2019 and they still haven't allocated my payment, to which they will say I'm in arrears which I am not. Which means they will also double debit me at tye end of this month. I am out of the country and my daughter is using the number currently. I will appreciate if i could be contacted via email or my Mozambique number + ********** 44877
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
20 May 2019, 09:52Good morning Shakira
We are unable to trqce your proof of payment using the number in question.
Kindly forward it to *** in order to have it allocated.
Regards
DA
We are unable to trqce your proof of payment using the number in question.
Kindly forward it to *** in order to have it allocated.
Regards
DA
Best regards,
Cell C's reply20 May 2019, 09:52
Official
Good morning Shakira
We are unable to trqce your proof of payment using the number in question.
Kindly forward it to *** in order to have it allocated.
Regards
DA
We are unable to trqce your proof of payment using the number in question.
Kindly forward it to *** in order to have it allocated.
Regards
DA
Best regards,
SB
Sharika B's updateReviewer Update
20 May 2019, 10:16As I explained via email to cell c and once again to you too now, I did the payment 3 May via my absa app and sent proof of payment via absa app to *** thus I do not have a copy of proof of payment. I currently reside in Mozambique and it is thus impossible for me to go to an absa bank for something like this.
I previously had the same issue as my account was in arrears, payments was done but not allocated and I was thus in credit but told I'm in arrears.
I'm really getting fed up with this constantly being an issue as a matter of some person that can't do their job as to just allocate payments that are made.
My id: ***
Number: ***
Acc: S. Boothroyd
Reference for payment:***
This reference number was on my invoice i receive monthly that is why I used this specific reference as a reference number.
Furthermore you can contact me via email *** or via my number +***
I previously had the same issue as my account was in arrears, payments was done but not allocated and I was thus in credit but told I'm in arrears.
I'm really getting fed up with this constantly being an issue as a matter of some person that can't do their job as to just allocate payments that are made.
My id: ***
Number: ***
Acc: S. Boothroyd
Reference for payment:***
This reference number was on my invoice i receive monthly that is why I used this specific reference as a reference number.
Furthermore you can contact me via email *** or via my number +***
SB
Sharika B's update20 May 2019, 10:16
Reviewer Update
As I explained via email to cell c and once again to you too now, I did the payment 3 May via my absa app and sent proof of payment via absa app to *** thus I do not have a copy of proof of payment. I currently reside in Mozambique and it is thus impossible for me to go to an absa bank for something like this.
I previously had the same issue as my account was in arrears, payments was done but not allocated and I was thus in credit but told I'm in arrears.
I'm really getting fed up with this constantly being an issue as a matter of some person that can't do their job as to just allocate payments that are made.
My id: ***
Number: ***
Acc: S. Boothroyd
Reference for payment:***
This reference number was on my invoice i receive monthly that is why I used this specific reference as a reference number.
Furthermore you can contact me via email *** or via my number +***
I previously had the same issue as my account was in arrears, payments was done but not allocated and I was thus in credit but told I'm in arrears.
I'm really getting fed up with this constantly being an issue as a matter of some person that can't do their job as to just allocate payments that are made.
My id: ***
Number: ***
Acc: S. Boothroyd
Reference for payment:***
This reference number was on my invoice i receive monthly that is why I used this specific reference as a reference number.
Furthermore you can contact me via email *** or via my number +***
SB
Sharika B's updateReviewer Update
22 May 2019, 13:42And yet I'm still awaiting a reply from cellc, what a disgrace to call themselves a service provider as they provide a disgusting service!!! I will not recommend cellc to any of my friends and will be sure to cancel my contract once it's over!
Disgusted is not even the word
Disgusted is not even the word
SB
Sharika B's update22 May 2019, 13:42
Reviewer Update
And yet I'm still awaiting a reply from cellc, what a disgrace to call themselves a service provider as they provide a disgusting service!!! I will not recommend cellc to any of my friends and will be sure to cancel my contract once it's over!
Disgusted is not even the word
Disgusted is not even the word