CO
Clara O

1 reviews | Active since Feb 2015

19 Feb 2015, 12:12

PRICE INCREASE - GENERAL BAD SERVICE

Hi<br> <br> i had a complaint about my price increase on the 9th of Feb 2015 - since then i see similar complaints posted to hello peter, you would think cell c had to at least try to resolve our concerns and complaints as we all find it unacceptable, but their response seems to be \so what"";i would hope they would give us the option to cancel these contracts at no cost to us since we are forced to pay a higher than agreed monthly fee.<br> <br> i still feel very much ********** and would like to have the option of canceling my contract at no cost.<br> <br> <br> """

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Replies (1)
Cell C
Cell C's reply19 Feb 2015, 12:38
Official
Hello claraoos,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN