MH
Marilyn H

1 reviews | Active since Sept 2013

25 May 2018, 10:16

Prescribe Still not remove MDB still not responding with removal

Lerato Lekabe ********** Feb 27 to me, Olivia Good day Marilyn,

Kindly note that the below has been escalated to cell c and as soon as we receive feedback , will advise of way-forward.

Hope all is in order.

Kind Regards,

Lerato Lekabe Customer Service consultant

Telephone:

+27 (11) **********

Fax:

+27 (11) **********

Email:

**********

Address:

342 Jan Smuts Ave , Hyde Park, 2196

WGS 84:

S 026 07,368'' E 028 01,826''

Description: Description: Description: Description: mbd

From: Marilyn Hendricks ********** Sent: 26 February 2018 3:53 PM To: Olivia Hoosain Subject: Re: FW: REF ***485 386

Dear Olivia,

I thank you for your reply, I also want all sms to stop about PERSCRIBE Cell C accounts should, it not stop in 24 hours I am taking this to ombuds it is PERSCRIBE ACCOUNTS.

I WANT A NOTIFICATION TO BE SEND TO ALL CREDIT BUREAUS THAT THE DEBT IS PERSCRIBE.

SHOULD IT NOT I WILL TAKE MATTERS FURTHER AND PRODUCE 350 SMS SEND TO ME DAILY AND CALLS MADE TO ME ABOUT PRESCRIBE DEBT.

AND ALSO RECORDED CALLS OF RUDE CALL CENTER AGENTS.

KIND REGARD,

On Mon, Feb 26, 2018 at 3:25 PM, Olivia Hoosain ********** wrote:

Good day Madam

We do apologize for any inconvenience caused however the account has been recalled by African Bank from MBD. You may continue with the arrangement you have in place.

Kind regards

Olivia Hoosain Customer Care Consultant

Telephone:

+27 (11) **********

Email:

**********

Address:

342 Jan Smuts Ave , Hyde Park, 2196

WGS 84:

S 026 07,368'' E 028 01,826''

0
Replies (4)
Cell C
Cell C's reply25 May 2018, 10:54
Official

Good morning Marilyn

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

MH
Marilyn H's update25 May 2018, 13:49
Reviewer Update
Good day Marilyn Kindly note that I tried to contact you on ********** 961 but you are not known on this number, please provide an alternative number I can reach you on. Regards Lungile This lady contact me just know and I asked her why they do not want to remove prescribe debt account from my account she said that she does not know what prescribed debt is. Can someone please educate her about what Prescribe debt is, for a big Company Like Cell C i thought they would have known better. PERSCRIBE DEBT: WHEN FOR 3 YEARS SINS PAYMENT WAS STOP AND NO PAYMENT WAS RECORDED ON A CONSUMER REPORT THEN IT IS PRESCRIBE, MEANING ACCORDING TO LAW IT IS ******** TO COLLECT MONEY ON OLD DEBT
MH
Marilyn H's update25 May 2018, 13:57
Reviewer Update
It been four years sins 2013 and now after the debt prescribe you want to collect and implicate collection companies in it which is ******** to Collection on prescribe debt
Cell C
Cell C's reply28 May 2018, 09:25
Official

As per communication, you have been contacted and provided with feedback.

Regards

Cell C | PN