AS
Alvina S
1 reviews | Active since Jul 2015
05 Aug 2021, 10:20
Prepaid sim that cellc refuse to assist with because of security questions.
I phoned customer care to assist with my data bundle that i rolled over for the next day and i receive my sms stating its done but it dont work. The machine thing gave me my total of my air time and bundle on my sim. Stating i have a data bundle of little more then 700MB but there is nothing on my sim. So i get through to the consultants nd they ask me security questions. How must i know how long i have this sim card i know i have it long. And how can i say i have a data bundle because i then calling about a missing bundle....
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Alvina S's updateReviewer Update
05 Aug 2021, 14:35***.
I received my sms last night to say that my roll over was approved for the 06/08/2021. But still it wasnt rolled over. Now i must answer how long i got this sim and a lot of other stuff and all i want is my data back.
I received my sms last night to say that my roll over was approved for the 06/08/2021. But still it wasnt rolled over. Now i must answer how long i got this sim and a lot of other stuff and all i want is my data back.
AS
Alvina S's update05 Aug 2021, 14:35
Reviewer Update
***.
I received my sms last night to say that my roll over was approved for the 06/08/2021. But still it wasnt rolled over. Now i must answer how long i got this sim and a lot of other stuff and all i want is my data back.
I received my sms last night to say that my roll over was approved for the 06/08/2021. But still it wasnt rolled over. Now i must answer how long i got this sim and a lot of other stuff and all i want is my data back.