RB
Rajasekhar B

1 reviews | Active since Dec 2015

22 Sept 2017, 15:57

Prepaid Airtime

the experience which i had recently was when i recharged my number Cell C - ********** 597 they didn't provided me expected my Airtime, Data , SMS , i tried calling Cell C for more than 5 times but till now the problem is not resolved , ' THEY JUST SAYING TECHNICAL GUYS ARE WORKING ON IT & ONCE PROBLEM RESOLVED I SHOULD BE GETTING MY AIRTIME ..ETC , IT'S MORE THAN 48 HOURS TILL NOW ' BUT NOTHING HAPPENED ' I won't be using Cell C soon .. i will share this experience with my friends & family ppl as well .. :( , I never see a Network service provider tell any customer same thing more than 48 hrs , Bad Service

0
Replies (3)
Cell C
Cell C's reply23 Sept 2017, 06:02
Official

Good morning Rajasekhar

If you were loading your airtime using Standard bank then the issue is with the bank and they are working on the issue. However, we will get one of our team members to assist.

We apologise for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Sept 2017, 09:18
Official

Skhumbuzo has been in contact with you to assist with this matter.

Regards

Cell C | PN

Best regards,

RB
Rajasekhar B's update26 Sept 2017, 14:20
Reviewer Update
Good day, I'm still waiting for call since this morning from Skhumbuzo as we discussed on weekend , Regards, Raj