AS
Ashley S

1 reviews | Active since Jun 2015

01 Mar 2016, 11:17

Prepaid Airtime

Hi,<br> <br> Yesterday I purchase prepaid airtime via internet banking. The amount was debited off my account. I have check my details and everything is correct.<br> <br> I have received no airtime on my phone. I have spoken to two consultants who where unable to help, they did say it is Cell C error but nothing gets done.<br> <br> I made this purchase over 24 hours ago and would appreciate it if it could get resolved sooner rather that later.<br> <br> <br> <br>

0
Replies (1)
Cell C
Cell C's reply01 Mar 2016, 11:30
Official
Hello AD SPARKS,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN