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JF
Johan F

1 reviews | Active since Apr 2020

16 Apr 2020, 11:20

Pour service provider

I have been trying to sort out my WiFi at home since the 24th of March. I have made ove 20 phone calls, spent more than 2 hours on the line with them, spoke to numerous operators, bought a new Sim card and did a Sim swap, and still nothing is working. I have tried to be patient and give them the benifit of doubt but clearly I was mistaken. I'm very dissatisfied and disappointed.

0
Replies (4)
Cell C
Cell C's reply16 Apr 2020, 13:34
Official
Good day Johan

Thank you for contacting Cell C.

Please refer to your private responses for our request for information. 

^MP 

Best regards,

Cell C
Cell C's reply16 Apr 2020, 13:35
Official
Good day Johan

Thank you for contacting Cell C. 

Please provide us with the address where you're experiencing the issue regarding the connection. 

^MP 

Best regards,

JF
Johan F's update18 Apr 2020, 08:29
Reviewer Update
Good day,

The address is 
100 Bree street 
Amersfoort
Mpumalanga

I have checked, and according to your website here is 4G coverage 

Kind regards 
JF
Johan F's update22 Apr 2020, 07:55
Reviewer Update
It has been six days since CellC last rep****. My problems is still not sorted out. Until my wifi is not working I will cancel my debit order. Especially in these trying times, if I don't get services you won't get paid.