1 reviews | Active since Nov 2011
Possible ***** and no one can help
<p>OTP number:######. Your Cell C contract is almost approved. Please call 084 151, option 1, if you did not apply. Cell C</p> <p>I got the above SMS and I call the 084 151 number as I did not apply for a new contract or renewal. I have been transfered at least 6 times to different people who cannot help me. One person even advised me to wait until I get a phone delivered!! What is the point of the above SMS is no one can advise or assist with a possible ***** case? I have called twice and been transfered so many times, it seems no one can help.</p> <p>I expect a call and feedback today, and i will not renew my contract with Cell C if this sort of sloppy service continues.</p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Lungi has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
I figured out what was going on long before anyone from Cell C could figure it out. I have also had Cell C staff put the phone down in my ear. Not a good experiance and I will likely be porting my number over to a differant SP. I have complained about numerous issues relating to Cell C and it seems that the service from Cell C is now secondary to Cell C running debit orders.
I figured out what was going on long before anyone from Cell C could figure it out. I have also had Cell C staff put the phone down in my ear. Not a good experiance and I will likely be porting my number over to a differant SP. I have complained about numerous issues relating to Cell C and it seems that the service from Cell C is now secondary to Cell C running debit orders.