BG
Bruce G
1 reviews | Active since Dec 2016
07 Mar 2018, 15:35
Ported my number, but still getting billed - NO RESPONSE
It was a happy enough time at Cell C. Time to move on. I ported my number. I still got charged. I wrote to them. I was told that I would get a response in 2 days. I got a response in 3 days telling me I would get a response in 2 days. I did not get a response.
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Replies (2)
Cell C's replyOfficial
07 Mar 2018, 16:04We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
Cell C's reply07 Mar 2018, 16:04
Official
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
Regards
Cell C | PN
BG
Bruce G's updateReviewer Update
13 Mar 2018, 15:53The business has indeed responded and agreed to credit my account at month end. I wwill wait and see when the credit is passed.
BG
Bruce G's update13 Mar 2018, 15:53
Reviewer Update
The business has indeed responded and agreed to credit my account at month end. I wwill wait and see when the credit is passed.