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tahir.jasat tahir.jasat

1 reviews | Active since Apr 2012

16 May 2016, 08:34

Port from CellC to Vodacom and now banking SMS are working

<p>Good Day</p> <p>I have ported from Cell C to vodacom Last week. Ever since i ported my FNB banking sms and OTP sms's are not coming through. i Have been in contact with FNB and Vodacom who swear everthing is correct on there side. I have researched the issue online and believe this has occured in the past with a few users due to routing table issues. Please can you assist in this regard to verify and correct the routing with the IT department.</p> <p>Thank You</p>

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Replies (2)
Cell C
Cell C's reply16 May 2016, 08:55
Official
One of our consultants will contact you and assist. Do expect communication. Regards Cell C | PN
tt
tahir.jasat tahir.jasat's update17 May 2016, 08:00
Reviewer Update
Good Day I Have spoken to Patrick Yesterday who promised to investigate and get back to me. Upon Further investigation from my side i believe i am not receiving any MTN sms's. Please assist in Rectifying the matter as i was advised the routing tables could have gotten mixed up