'Poralong' terrible service from Cell C!!!!!

One of my numbers is not working (contract) for months now, no one at CellC is even trying to assist me to sort it out. This number can not call, sms or use data. When calling CellC the consultant does not know what to do at all. I received a call from cellc now for a different issue I logged and this consultant was so rude, I explained the issue several times and because she did not understand, she put the phone down in my ear. CellC 'ported' this number for some reason, although we have been using it for years on the CellC network and thereafter the number just does not work. Can someone that understand how to work with customers and how to sort out a line please call me to resolve this. How difficult can it be!?! Terrible service! "Poralong" at 10:35 - you need to get another job because your customer service stinks!