1 reviews | Active since Jun 2012
POPI Information used for unsolicited calls.
Dear Sirs, On 2018/02/05, I received the following call from the number 084 145 with an unsolicited cellphone contract deal. The operator also stated that I have been pre-approved for credit which should be validated by credit check which is information I did not share with Cell C
As the above is an approach for the purpose of direct marketing which relies upon personal information which I did not provide to you, your message constitutes an unsolicited communication in terms of section 45 of the Electronic Communications and Transactions Act (Act 25 of 2002)(ECTA), as read with section 11 of the Consumer Protection Act (Act 68 of 2008)(CPA) or alternatively, as the case may be, Section 69 of the Protection of Personal Information Act (Act 4 of 2013)(POPIA) In terms of the acts listed above, this message serves as a notification that I do not wish to receive any further communications from you or your agents. Kindly confirm that you will discontinue all future communication in this regard. Please note that a failure to comply with this request constitutes a ******** offense in terms of section 45 of the ECTA and that the continued receipt of unsolicited communications may lead to prosecution. Additionally, I hereby request that you immediately disclose where you obtained my contact details, as per section 45(1) of the ECTA and/or section 22(1) of the POPIA. Failure to respond to this request may also constitute a ******** offense.
I note that your original message did not provide me with an option to cancel my subscription to your mailing list, as required by section 45(1) of the ECTA and/or section 69(4) of the POPIA. This means that you may already have committed an offense in terms of the respective Acts and may be subject to prosecution.
Should you wish to fami****ise yourself with the relevant legislation, or check my facts, a copy of the ECTA, CPA and POPIA are available on-line via the Government's web site and can be found here: - http://www.gov.za/sites/www.gov.za/files/37536_Act1of2014ElecCommAmend7Apr2014.pdf - http://www.gov.za/sites/www.gov.za/files/32186_467_0.pdf - http://www.gov.za/sites/www.gov.za/files/37067_26-11_Act4of2013ProtectionOfPersonalInfor_correct.pdf Your urgent co-operation in this regard would be appreciated.
Good morning Johan
We will get one of our team members to assist and ensure that you do not receive unsolicited calls. You will be provided with confirmation.
Regards
Cell C | PN
Good morning Johan
We will get one of our team members to assist and ensure that you do not receive unsolicited calls. You will be provided with confirmation.
Regards
Cell C | PN
Thank you for notifying us.
That's strange because your details were actually added to the Do Not Contact list. We will get someone to look into this matter and assist.
We apologize for the poor service.
Regards
Cell C | PN
Thank you for notifying us.
That's strange because your details were actually added to the Do Not Contact list. We will get someone to look into this matter and assist.
We apologize for the poor service.
Regards
Cell C | PN
