Poorest service in the history of customer service

Hopefully third times a charm since this is the third time I'm complaining about the same thing. So my mom was contacted after my second complaint and an email was send to inform her that they were trying to get hold of her a email responding to that was send back however conveniently everytime she answered the phone the call ended. So the sooner Cell C takes accountability for this and whoever or wherever this claim went wrong takes responsibility I'll have to continue this the sooner I get my money back from Cell C or the sooner the device is replaced the sooner I'll be done. Hope to hear from you soon.

Regards.