Poorest Service Ever

I recently too a contract with Cell C telephonically, was happy with the service, package and instalments.<br> But then first instalment was an amount which I didnt agree with Cell C to debit account monthly, when I called they said my data limit was set to R2000 which I was not aware of even from the voice recording, it was not communicated to me. My sim card has been suspended, they have been investigating this issue for the past 2months hence they said turnaround is 48hours and my credit profile has been affected. I try contacting them daily but everytime its a different story. I was texted today saying now I owe Cell C R5541. Is that fair??? <br>