1 reviews | Active since Jul 2016

01 Jul 2016, 09:45

Poorerst Service Ever!

<p>Cell C has the most terrible service ever. I have enquired with 3 different people regarding my contract - Que, Lionel and Phumzile from customer care - insufficient feedback. Went to the Sandton branch were I took out my contract - still awaiting feedback from them. I was told no extra fees will be added to my account - wrong information. Very quick to remind me of my payment due, but not sufficient in sorting out my query. I am cancelling my account with them and I will not be paying any cancellation fees.</p>

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Replies (1)
Cell C
Cell C's reply01 Jul 2016, 09:57
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN