SC
Sugen C
1 reviews | Active since Nov 2011
16 Mar 2026, 17:46
Poor WiFi servics
I have Cell C WiFi. WiFi stopped on Sunday morning. Complained 3-4 times now. Still no WiFi. This isn’t the first time this has happened. Previously they changed their billing system and deleted my debit order. Then held me responsible for non payment even though I queried it.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
16 Mar 2026, 18:09Dear Sugen Chetty,
Thank you for writing to Cell C.
We apologise for the unpleasant experience you have had with the C-Fibre connection & we can assure you that this is not the experience we want for you.
We have escalated this issue for urgent investigation with the aim to get you back online as soon as it is possible. The Team will be reaching out to you on the number 076****84.
Thank you for your patience as we work to resolve this matter.
Best regards,
Cell C | NZ
Thank you for writing to Cell C.
We apologise for the unpleasant experience you have had with the C-Fibre connection & we can assure you that this is not the experience we want for you.
We have escalated this issue for urgent investigation with the aim to get you back online as soon as it is possible. The Team will be reaching out to you on the number 076****84.
Thank you for your patience as we work to resolve this matter.
Best regards,
Cell C | NZ
Best regards,
Cell C's reply16 Mar 2026, 18:09
Official
Dear Sugen Chetty,
Thank you for writing to Cell C.
We apologise for the unpleasant experience you have had with the C-Fibre connection & we can assure you that this is not the experience we want for you.
We have escalated this issue for urgent investigation with the aim to get you back online as soon as it is possible. The Team will be reaching out to you on the number 076****84.
Thank you for your patience as we work to resolve this matter.
Best regards,
Cell C | NZ
Thank you for writing to Cell C.
We apologise for the unpleasant experience you have had with the C-Fibre connection & we can assure you that this is not the experience we want for you.
We have escalated this issue for urgent investigation with the aim to get you back online as soon as it is possible. The Team will be reaching out to you on the number 076****84.
Thank you for your patience as we work to resolve this matter.
Best regards,
Cell C | NZ
Best regards,
Cell C's replyOfficial
17 Mar 2026, 16:52Dear Sugen Chetty,
Thank you for your patience.
We are pleased to confirm that your line has been successfully activated. We also contacted you, and you confirmed that the connection is working as expected.Your query has now been resolved.
For feedback, please refer to the link sent to you via email and SMS to rate the service you received.
Kind regards,
Cell C | TM
Thank you for your patience.
We are pleased to confirm that your line has been successfully activated. We also contacted you, and you confirmed that the connection is working as expected.Your query has now been resolved.
For feedback, please refer to the link sent to you via email and SMS to rate the service you received.
Kind regards,
Cell C | TM
Best regards,
Cell C's reply17 Mar 2026, 16:52
Official
Dear Sugen Chetty,
Thank you for your patience.
We are pleased to confirm that your line has been successfully activated. We also contacted you, and you confirmed that the connection is working as expected.Your query has now been resolved.
For feedback, please refer to the link sent to you via email and SMS to rate the service you received.
Kind regards,
Cell C | TM
Thank you for your patience.
We are pleased to confirm that your line has been successfully activated. We also contacted you, and you confirmed that the connection is working as expected.Your query has now been resolved.
For feedback, please refer to the link sent to you via email and SMS to rate the service you received.
Kind regards,
Cell C | TM
Best regards,