kN
kevin N
1 reviews | Active since Nov 2016
26 Feb 2025, 15:15
Poor, unprofessional conduct
After 1 year of fighting with these guys over a contract that was supposed to have been cancelled a year ago, i finally relented as it just was not worth the argument and settled, now 3 months later i find that there is still an adverse on my name as these guys have not fully cleared the account...is there any competency in this dinosaur of a business?
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Cell C's replyOfficial
26 Feb 2025, 15:32Dear Kevin,
Thank you for contacting Cell C.
We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards, and we sincerely regret the ongoing issue with your account status.
Please email us a copy of your latest ITC report to *** so that we can investigate and escalate the matter accordingly. Kindly use the subject line: "HP kevin Naidoo Adverse Listing Investigation" when sending your email.
We appreciate your patience and look forward to resolving this for you.
Regards, Cell C | MN
Thank you for contacting Cell C.
We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards, and we sincerely regret the ongoing issue with your account status.
Please email us a copy of your latest ITC report to *** so that we can investigate and escalate the matter accordingly. Kindly use the subject line: "HP kevin Naidoo Adverse Listing Investigation" when sending your email.
We appreciate your patience and look forward to resolving this for you.
Regards, Cell C | MN
Best regards,
Cell C's reply26 Feb 2025, 15:32
Official
Dear Kevin,
Thank you for contacting Cell C.
We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards, and we sincerely regret the ongoing issue with your account status.
Please email us a copy of your latest ITC report to *** so that we can investigate and escalate the matter accordingly. Kindly use the subject line: "HP kevin Naidoo Adverse Listing Investigation" when sending your email.
We appreciate your patience and look forward to resolving this for you.
Regards, Cell C | MN
Thank you for contacting Cell C.
We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards, and we sincerely regret the ongoing issue with your account status.
Please email us a copy of your latest ITC report to *** so that we can investigate and escalate the matter accordingly. Kindly use the subject line: "HP kevin Naidoo Adverse Listing Investigation" when sending your email.
We appreciate your patience and look forward to resolving this for you.
Regards, Cell C | MN
Best regards,