Poor unacceptable Cell C service

Ely, JD Ely, JD

LawyerExpert in family, ********, consumer protection, and business law 60,318 Satisfied customers

Pearl Pearl Wilson, Lawyer's Assistant Welcome! How can I help with your ombudsman question? You Hi I have a contract with cell c. From the end of January I can't access my mobile data. Mobile data doesn't switch on. I have contacted cell c numerous occasions but they unable to resolve the issue. They told me that its a migration issue. Apparently my number wen migrated to Vodacom has some problem. 2 weeks ago Vodacom called saying they still trying to sort issue. This service is not acceptable. Its inconvenient not having mobile data. Cell c seems not bothered. My data cos im not utilizing it is getting forfeited. Im still paying for my contract every month like clock work. Pls assist in this regard. My name fathima pillay. Cell no. In question ***. Tks