MR
Martinn R

1 reviews | Active since Jan 2015

20 Dec 2016, 18:15

Poor turn around time on issues

<p>I have already wrote a review on this matter on the 16th of December and after having someone contact me on the 18th of December and telling me that someone will be in contact with me on the 19th of December I still too date have not had anyone contact me. I was sold a contract and feel that I deserve to get the contract that was sold to me and if they can't assist me then they should inform me so I can take my business to another service provider because this is not the service I have expected from Cell C after 6 years of being a customer.</p>

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Replies (1)
Cell C
Cell C's reply21 Dec 2016, 07:02
Official

Sincere apologies for the unsatisfactory service and inconvenience caused.

A follow up request has been sent and feedback will be provided. Do expect communication.

Regards

Cell C | PN