1 reviews | Active since May 2017

19 Nov 2017, 19:07

Poor Signal then poor service for solution

The internet and overall signal in The Brakpan area does not work MOST OF THE TIME.

I have a cell c router and have called several times so that it could be fixed. Cell C sent out a team to install a poynter antenna and it does not work anymore as we continue to lose signal totally and have to reset the router every 30min to an hour. I can't understand why we pay so much and the network service is down in the dumps. We have already started moving over to another network provider because of network issues.

Cell C... Sies

0
Replies (2)
Cell C
Cell C's reply20 Nov 2017, 07:25
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply20 Nov 2017, 12:02
Official

Hi Jp Roux

As per communication, Maropeng will contact the account holder at the convenient time.

Regards

Cell C | VN