1 reviews | Active since Mar 2009
Poor Signal
Hi, my cell reception is really poor, I have done all the "Roaming" and "network" selections as advised. I have a video that I can share where I (on Cell C contract) only have a few bars and LTE Vodacom signal and my daughter (on Cell C pre-paid) has full bars 5G CellC signal. When I'm out, I sometimes have absolutely NO signal (was at Clearwater mall on Friday and this was the case), my kids (all Cell C prepaid) had full 5G signal and I had one or two bars and at times no signal.
Note, I have a brand new phone and new sim card already, my daughter's sim card is at least 2/3 years old already
When I put my Sim in my daughters phone - No / low Vodacom signal When I put her Sim in my phone - full 5g Cell C signal
Is this some limitation on my number?
Thank you for reaching out and providing such detailed information about the issue. It sounds incredibly frustrating, especially given the differences in signal strength between your contract SIM and the prepaid SIMs in your household.
This doesn’t seem like a typical issue, so we’d like to investigate it further. We have sent you a network Feedback Form to fill in so that we can refer your query to our Networks Team for further assistance.
Regards,
Cell C | TM
Thank you for reaching out and providing such detailed information about the issue. It sounds incredibly frustrating, especially given the differences in signal strength between your contract SIM and the prepaid SIMs in your household.
This doesn’t seem like a typical issue, so we’d like to investigate it further. We have sent you a network Feedback Form to fill in so that we can refer your query to our Networks Team for further assistance.
Regards,
Cell C | TM