Poor signal
I was previously with Vodacom and recently ported my number to Cell C and started a two year infinity contract. Since I ported to Cell C I constantly have poor signal and every single call of mine ends prematurely (\call failure"). I am a head and neck surgeon and this has put people's lives at risk as I am required to be readily available for emergencies when on call but am uncontactable as a result of Cell C's poor signal. I am now forced to get a Vodacom sim card in addition to my Cell C one"
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Cell C's replyOfficial
16 Nov 2015, 07:33Hello DrNadia,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply16 Nov 2015, 07:33
Official
Hello DrNadia,
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN