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williem P
1 reviews | Active since Aug 2014
23 Sept 2023, 13:35
Poor servuce
I did want to upgrade one of my contracts with Cell C .The Consultant inform me I am not allowed.as my credit record at Credit buro is not in good standing.
I inform her I am more than 10 years with cell c and have not missed even one payment on my contract. As this is the way Cell C is treating me I will wait till every contract is finished with them and cancel every contract as I is but will definetly going to other service provider as I do not deserve this nonsense
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Replies (2)0
Replies (2)
Cell C's replyOfficial
23 Sept 2023, 13:43Dear Williem Pretorius
Thank you for contacting Cell C regarding upgrading your contracts. Please receive our apologies for the unpleasant experience received thus far,
The request has been escalated to our team, please expect a call from us to assist you further. Regards ^MN
Thank you for contacting Cell C regarding upgrading your contracts. Please receive our apologies for the unpleasant experience received thus far,
The request has been escalated to our team, please expect a call from us to assist you further. Regards ^MN
Cell C's reply23 Sept 2023, 13:43
Official
Dear Williem Pretorius
Thank you for contacting Cell C regarding upgrading your contracts. Please receive our apologies for the unpleasant experience received thus far,
The request has been escalated to our team, please expect a call from us to assist you further. Regards ^MN
Thank you for contacting Cell C regarding upgrading your contracts. Please receive our apologies for the unpleasant experience received thus far,
The request has been escalated to our team, please expect a call from us to assist you further. Regards ^MN
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williem P's updateReviewer Update
23 Sept 2023, 16:43Cell c Contact me as I am not pleased with their answer as I explain it is not a new contract that I want but just a normal Upgrade and the amount is nearly excact the same and as I said for more rhan 10 years my accout is up to date.But what is funy if Cell C now and then will phone you to give you a policy or accident plan or cover plan .What is the difference
Pay must you pay
Pay must you pay
wP
williem P's update23 Sept 2023, 16:43
Reviewer Update
Cell c Contact me as I am not pleased with their answer as I explain it is not a new contract that I want but just a normal Upgrade and the amount is nearly excact the same and as I said for more rhan 10 years my accout is up to date.But what is funy if Cell C now and then will phone you to give you a policy or accident plan or cover plan .What is the difference
Pay must you pay
Pay must you pay