JC
Jennifer C

1 reviews | Active since Aug 2018

06 Aug 2018, 18:10

Poor services from a sales consultant @ Cell C from Vaal mall!!

Dear,

I would like to view my complaint about the poor service I've received from a consultant @ Vaal mall Cell C. It's not my intention to name this lady(Daizy) but her work ethics is sorry to say but PERTHATIC I am truely saddened about her behaviour within the work place.

I was there to be assisted with the router cause it was completely not working, this Daizy lady's attitude was horrible! I have my router thank you. SALES CONSULTANT IS RUDE AND NOT PROFESSIONAL WITH HER WORK, AM DISAPPOINTED AND HURT!!

Horrible work ethics from that sales consultant (Daizy)

0
Replies (4)
Cell C
Cell C's reply07 Aug 2018, 07:09
Official

Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.

It is disappointing to learn that the store representative did not conduct herself in a professional manner and did not offer the service as expected.

This will be addressed with the store manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply07 Aug 2018, 10:36
Official

Please be advised that Palesa could not get hold of you on your contact number. However, she will keep trying.

Regards

Cell C | PN

JC
Jennifer C's update08 Aug 2018, 16:17
Reviewer Update
Alright. Thank you.
Cell C
Cell C's reply17 Aug 2018, 13:24
Official

Palesa could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN