ZD
Zamokuhle D
1 reviews | Active since Apr 2024
22 Apr 2025, 12:57
Poor Services
Poor services from call center level to the store 😢 from one pillar to other every single day
Refund request from the begging of the month until today new reference each and every single day .. the next day you call to follow up the case has be closed or expired...Pathetic service today I have received 4th reference number tiring
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
22 Apr 2025, 13:25 We would like to assure you that your query has been received and is currently being reviewed by our Social Media Support Team. We are committed to providing you with the necessary assistance and will ensure that the matter is resolved as promptly as possible.
We appreciate your patience during this process and will keep you updated on the progress. Should we require any additional information, one of our consultants will be in touch.
Cell C | DA
We appreciate your patience during this process and will keep you updated on the progress. Should we require any additional information, one of our consultants will be in touch.
Cell C | DA
Cell C's reply22 Apr 2025, 13:25
Official
We would like to assure you that your query has been received and is currently being reviewed by our Social Media Support Team. We are committed to providing you with the necessary assistance and will ensure that the matter is resolved as promptly as possible.
We appreciate your patience during this process and will keep you updated on the progress. Should we require any additional information, one of our consultants will be in touch.
Cell C | DA
We appreciate your patience during this process and will keep you updated on the progress. Should we require any additional information, one of our consultants will be in touch.
Cell C | DA
ZD
Zamokuhle D's updateReviewer Update
27 Apr 2025, 07:54I would to thank Markerting department refund Team that has handled my case after. Month fighting for my refund within a period of 3 days my money was on the Account
ZD
Zamokuhle D's update27 Apr 2025, 07:54
Reviewer Update
I would to thank Markerting department refund Team that has handled my case after. Month fighting for my refund within a period of 3 days my money was on the Account
Cell C's replyOfficial
27 Apr 2025, 08:14Dear Zamokuhle Thembelihle Dlamini
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that our Marketing and Refund Team was able to resolve your case promptly. We truly appreciate your patience throughout this process, and we’re glad that we could get your refund to you within just 3 days.
Your satisfaction is our priority, and we’re always here to assist if you need anything further.
Kind regards,
Cell C | NT
Ranked #2 Best Network Operator
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that our Marketing and Refund Team was able to resolve your case promptly. We truly appreciate your patience throughout this process, and we’re glad that we could get your refund to you within just 3 days.
Your satisfaction is our priority, and we’re always here to assist if you need anything further.
Kind regards,
Cell C | NT
Ranked #2 Best Network Operator
Cell C's reply27 Apr 2025, 08:14
Official
Dear Zamokuhle Thembelihle Dlamini
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that our Marketing and Refund Team was able to resolve your case promptly. We truly appreciate your patience throughout this process, and we’re glad that we could get your refund to you within just 3 days.
Your satisfaction is our priority, and we’re always here to assist if you need anything further.
Kind regards,
Cell C | NT
Ranked #2 Best Network Operator
Thank you for taking the time to share your feedback with us.
We’re thrilled to hear that our Marketing and Refund Team was able to resolve your case promptly. We truly appreciate your patience throughout this process, and we’re glad that we could get your refund to you within just 3 days.
Your satisfaction is our priority, and we’re always here to assist if you need anything further.
Kind regards,
Cell C | NT
Ranked #2 Best Network Operator