Poor Service yhooooooo
Nonsensical experience having to use their services! Offered me a wifi router.. 40GB. 03/04 Dec they deliver it.. Next thing its not working i keep calling.. Spoke to about 3 consultants who just didnt know what was going on.. Only to find they loaded a wrong package.. 500MB. Escalated the case (Case no. ********** 187) during those times and was told to wait 2 days. But even today they dont have feedback they keep saying they are waiting on a Voice recording.. Now i am wondering how long does it take to get that recording. I don't have data.. So inconvenient. I am super ****ed at this poor client service.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
18 Dec 2018, 08:04Good morning Sbusisiwe
We have requested one of our team members to investigate this matter and assist. The call recordings will be requested and you will be assisted accordingly.
Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to investigate this matter and assist. The call recordings will be requested and you will be assisted accordingly.
Do expect communication.
Regards
Cell C | PN
Cell C's reply18 Dec 2018, 08:04
Official
Good morning Sbusisiwe
We have requested one of our team members to investigate this matter and assist. The call recordings will be requested and you will be assisted accordingly.
Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to investigate this matter and assist. The call recordings will be requested and you will be assisted accordingly.
Do expect communication.
Regards
Cell C | PN
's updateReviewer Update
19 Dec 2018, 14:44Still no Solution. I am so disappointed by how you guys handle things. Very *********** and careless.
's update19 Dec 2018, 14:44
Reviewer Update
Still no Solution. I am so disappointed by how you guys handle things. Very *********** and careless.