Poor service with no response

Item: Cell C
Rating: 2
Author: Fulana E

I have lost my id in 2016 and someone is using it to open accounts without my knowledge I reported the matter and it was deactivated and another one was opened and still no feedback please help.

Helpful (0)

Replies (2)

Cell C's replyOfficial

30 Dec 2017, 06:50

You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the poor service.

A team member will contact you and assist.

Regards

Cell C | PN

Cell C's reply30 Dec 2017, 06:50

Official

You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the poor service.

A team member will contact you and assist.

Regards

Cell C | PN

Cell C's replyOfficial

30 Dec 2017, 10:50

Mpho confirmed that he has contacted you and provided feedback regarding this matter.

Regards

Cell C | PN

Cell C's reply30 Dec 2017, 10:50

Official

Mpho confirmed that he has contacted you and provided feedback regarding this matter.

Regards

Cell C | PN