HB
HANSIE B
1 reviews | Active since Jun 2010
18 Mar 2026, 13:41
Poor Service to Loyal Customers and pensioners. Stay away
Beware - Do not sign up for a contract with Cell C. They debited my account with arrear interest and other costs that I am not liable for. I pay them ore than my monthly contract and even before month end but they want to suspend my service. I am a client for more than 30 years. Poor pathetic service. Do not do business with them or you will regret it.
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Replies (1)
Cell C's replyOfficial
18 Mar 2026, 14:07Dear HANSIE,
Thank you for getting in touch with us.
We are truly sorry to hear about your experience and understand your frustration regarding the charges and service concerns raised. This is certainly not the level of service we aim to provide, especially to a valued customer such as yourself.
Please note that your query has been escalated to the relevant team for a thorough review. We are committed to investigating this matter and ensuring that it is resolved as quickly and fairly as possible.
We appreciate your patience and understanding while we work on your case, and we will provide feedback as soon as it becomes available.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We are truly sorry to hear about your experience and understand your frustration regarding the charges and service concerns raised. This is certainly not the level of service we aim to provide, especially to a valued customer such as yourself.
Please note that your query has been escalated to the relevant team for a thorough review. We are committed to investigating this matter and ensuring that it is resolved as quickly and fairly as possible.
We appreciate your patience and understanding while we work on your case, and we will provide feedback as soon as it becomes available.
Regards,
Cell C | MMa
Cell C's reply18 Mar 2026, 14:07
Official
Dear HANSIE,
Thank you for getting in touch with us.
We are truly sorry to hear about your experience and understand your frustration regarding the charges and service concerns raised. This is certainly not the level of service we aim to provide, especially to a valued customer such as yourself.
Please note that your query has been escalated to the relevant team for a thorough review. We are committed to investigating this matter and ensuring that it is resolved as quickly and fairly as possible.
We appreciate your patience and understanding while we work on your case, and we will provide feedback as soon as it becomes available.
Regards,
Cell C | MMa
Thank you for getting in touch with us.
We are truly sorry to hear about your experience and understand your frustration regarding the charges and service concerns raised. This is certainly not the level of service we aim to provide, especially to a valued customer such as yourself.
Please note that your query has been escalated to the relevant team for a thorough review. We are committed to investigating this matter and ensuring that it is resolved as quickly and fairly as possible.
We appreciate your patience and understanding while we work on your case, and we will provide feedback as soon as it becomes available.
Regards,
Cell C | MMa