POOR SERVICE RENDERED

During Jan '16 i inquired about settling my handset and changing my contract to a top-up 50. An amount of R2500 was settled in Feb '16, which reflected on Cell C billing/accounts records. The following references are proof of continues attempts to rectify above-mentioned matter: ***, ***, *** and ***.<br> <br> I am very disappointed with the manner in which my account is dealt with, i'm not sure whether it is incompetence or ignorance. To date nothing has been resolved and strongly thinking of ending my contract with Cell C and moving to MTN or Vodacom.