POOR SERVICE PROVIDER ..

i got ****** on the 31 August my phone ******, when the following Monady i went to CELL C STORE @ WESTGATE MALL for a sim swap. was told that they have no sim cards in store i should come back the following day, moving foward was told the same thing up until Thurday.. i asked for an alternative way do do a sim swap,,was told to call customer service. tjooo worse experience ever.. they kept on asking me STUPID QUESTIONS..OF WHICH I ANSWERED AT AT THE BEST OF MY ABILITY.. according to their system i fail.. what is the point of RICA????? if we will have to pass a test to get our numbers of which are registered with our ID???? MIND YOU I HAVE BEEN USING THE SAME NUMBER FOR MORE THAN 10 YEARS!!!!!!!!!! THE ATTITUDE OF THE CONSULTANTS AT WEST GATE MALL IS WORSE....