BM
Bongani M
1 reviews | Active since Oct 2024
27 Nov 2024, 21:12
Poor service POWER SERVIE
Dear cellc
I'm writing to inquire about the status of my gifts, which include a watch, screen protector, and earbuds. It's been a month since I purchased the Pura 70, and I haven't received them yet.
I visited Clearwater and Enquire, and they informed me that your team is responsible for registering and sending the gifts.
Could you please look into this matter and provide an update on when I can expect to receive my gifts?
Thank you for your attention to this matter.
Sincerely, Mr Mali
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Cell C's replyOfficial
28 Nov 2024, 07:51Dear Bongani Mali,
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter through to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter through to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Cell C's reply28 Nov 2024, 07:51
Official
Dear Bongani Mali,
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter through to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN
Thank you for reaching out to us.
Please receive our apologies for the unpleasant experience you have had with us thus far. We have escalated the matter through to our support team and one of our friendly consultants will be in contact with you soon to assist.
Regards,
Cell C | TN