DV
Danelle V

1 reviews | Active since Sept 2021

16 Sept 2021, 13:29

Poor service.. pay for data that expires after a month,, and can never get signal to use it

Good morning

I am very disappointed in the service of Cell C.. I reported that we have been having signal problems in our area for the last 3 weeks.. Still nothing has been done. I have a daughter that uses Data f ( signal )for school everyday, and she is falling behind in her school work due to this.

We do not have a signal on our HUAWEI Router on Cell phones, basically the whole day. if we are lucky then there is signal maybe for one hour

We don't have uncapped data, so if the data on the sim card is not used, it expires at the end of the month which means we are throwing away money.

Area: 9 Gordon Pirrie Crescent, The Wolds, New Germany, 3620

Cell number ***

0
Replies (1)
Cell C
Cell C's reply16 Sept 2021, 13:45
Official
Good day Danelle 

Thank you for bringing this to our attention. 

We have referred your query to the relevant team. 

Please await our feedback. 

^YM