Poor Service Once Again!

<p>Good day</p> <p> </p> <p>This is the third time I had troubles with this, so called service provider.</p> <p>I upgraded my Cell C data Sim Contract for R99pm at the end of April 2016. I upgraded my contract to 20Gig pm + a Mifi Router also for R99 pm I waited 3 weeks for them to RICA my new simcard and to do the sim swop from the old data sim to the new one. After numerous failed attempts one of their customer care agents told me that my sim swop was done but to a wrong simcard serial number, thus they loaded my 20Gig data on someone else's simcard.</p> <p>Two weeks ago was the first time I got to use the simcard ( 22 May 2016). <br />I have two contract numbers for cell c. One is R99pm and the other one is R104.39 thus the total amount I must pay is R203,39. They charged me R618.97 for this month.</p> <p>Another thing. The data was only loaded on my new simcard on 22 May 2016. So how can they charge me R64.01 for the period of 20April - 30 April 2016 for the new contract if my old contract was still active then.</p> <p>And another thing, my new contract is also R99,00pm. They charged me R174.56 this month, how is that possible? I have not even used 4gig data.</p> <p>Also they billed me on 3 numbers. I only have two numbers at cell c.</p> <p>The other thing. They charged me smartdata Internet R200!! I have two data contracts, I do not use additional data that they can bill me on.</p> <p>I only have problems with cell c. This is not the first complaint I am launching to Hellopeter. <br />You are a disgrace for South Africa customers Cell C!</p> <p> </p>