Poor Service On Deal Match and Upgrades

<p>I after two weeks of telling Cell C that their deal offering were terrible was requested to send through a Deal Match request from another network. I have been with Cell C for 15 years. A lady by the name of Kia Bande sent me a pathetic mail that only stated i must please note that they have different rates to other notworks. In the mail it instructs me to call 084 145 for immediate assistance.</p> <p>I am fed up. I have called in four times explained the same issue to four different people. They cut me off, ask me to rate their service or tell me when it would be suitable for me to speak to a line manager. The line manager will only be available after 10:00, I MUST call back and go through the entire process for a fifth time.</p> <p>What happened to customer service. This is shocking. I am utterly disgusted in the way this company has chosen to treat loyal customers.</p>