Poor service of provider

<p>I changed from MTN to Cell C. What a big mistake. Since day one we had problems either with signal, accessability to networks, to name but a few. we took out the contract in Heidelberg, Gauteng. My wife uses the phone.</p> <p>Firstly after receiving the phone, there was basically no signal in the area we stay, Meyerton. Upon enquiry, we were told to chnage the network to roaming, and then basically ***gy-back on Vodacom for improved signal. tThe we had the problem of being in a lot of areas at various locations, having zero signal, whilst I had full or acceptable signal on my current Vodacom phone.</p> <p>Then it started by having adverti*****ts popping up all the time, at intermittent intervals, or directly after making or receiving a call!</p> <p>The next problem was that in certain areas, when there is no or little signal, she would have to swith off the phone, or restart it once in a hopefully "signal" area, only to find that she wants to make a call, it comes up with the stupid message of something like "unrecognized network"</p> <p>Yesterday, 07th August 2017, at about 11h00, at weltevreden Park, JHB, the same thing happened when she urgently had to make phone call! SHE COULD NOT EVEN GET HOLD OF ANY ASSISTANCE ON 084-140!!!!!</p> <p>I had to try and get hold of assistance by dialling the 084 140 number from my phone, simply to get the option of leaving a detailed message so Cell C coukd get back to me, It is now Monday 08th August 2017, 13h51, and I am still waiting on SOMEBODY from Cell C to call me or my wife!!</p> <p>This is nothing but pathetic service.</p> <p>She was at a Cell C shop this morning in Drie Rivier, hopefully to get answers and resolve the issue.</p> <p>A follow-up will be posted if Cell C regards it important to resolve this issue.</p>