Poor Service from Cell C - NO Urgency

On Wed 13 at approx 11:00am I went to CellC on Cape Road in Port Elizabeth to report my mothers death to them and provide them with the death certificate. I asked the consultant what the options were in terms of cancellation. She was not really very helpful and could only say that she would be forwarding the matter to the legal dept, who would contact me in a few days. I would have thought that Cell C would have approached an issue like this with some urgency and sensitivity, as we really wanted to sort as many payments/contract cancellations out as family, due the the exhorbatent fees charged by laywers. I would really like someone from cell c to make contact with me regarding what the options are regarding this. I had previously heard that CellC are more accomodating when it comes to death than the other cellular service providers.<br> My Moms CellC number was *** and her ID number is ***<br> Urgent action would be appreciated