MT
Michelle T

1 reviews | Active since Nov 2022

24 Nov 2022, 17:50

Poor service from Cell C Device Insurance department

Shocking experience with Cell C's Device insurance dept. Claim submitted 7 weeks ago with all required documentation. I have been following up on this claim almost weekly and for the past 5 weeks the claim has been in review. No progress. Answers remain the same.... Review

0
Replies (2)
Cell C
Cell C's reply24 Nov 2022, 18:02
Official
Good day Michelle

Thank you for reaching out to us. 

Please accept our sincerest apologies as we follow up on this matter. Kindly private message us your Cell C/ID number so that we can access your account. 

^NT
Cell C
Cell C's reply24 Nov 2022, 20:17
Official
We'll be in touch.

^NH