Poor service from Cell C

Cell-C has a internet page, whereby a person has his own profile on the internet page. So as I had to make a manual payment, I logged onto the page, with my details, and got the Banking details on the web-page. Only to find out later that the Banking details available on Cell-C webpage is not the correct details. It was a Payfast process.

I have made a screenshot of the banking details, with the proof of Payment, and send it to Cell-C in order for us to solve the matter.

The reply from Cell-C was not satisfactory, as they indirectly blamed me for following the process as per the Cell C webpage, and leave the responsibility purely to me to solve this.

The send me sms nearly weekly, and I in-turn reply with a email. The last phone call I made to Cell C was returned, but that I need to pay the full amount, contact Payfast for refund and pay the outstanding amount with penalties.

This is ******* and irresponsible from Cell C.