TT
Takalani T

1 reviews | Active since May 2015

18 Aug 2017, 07:43

Poor Service from Cell C Continues..

Here we go again. Cell C Network department representative contacted me and said there is no coverage where I stay. Got me thinking "What the **** did you do recently which affect the coverage"????

I never had a coverage issue before this is a new thing.

Now let's work on a solution. I'm told there is no Turnaround Time. My Question is simple and straight forward. 1. Will you continue to take money from my account even though you are failing to provide service???

How about you cancel the damn contract since the fault is on your side and it mine? If you can't cancel. You freeze the damn contract till such time you sort out your network issue.

This applies to all 3 accounts under my name.

0
Replies (5)
Cell C
Cell C's reply18 Aug 2017, 08:05
Official

Good morning Takalani

Please be advised that a solution will be provided. Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply18 Aug 2017, 08:51
Official

As per feedback from our networks team, you have been contacted and provided with a solution.

Regards

Cell C | PN

TT
Takalani T's update18 Aug 2017, 09:15
Reviewer Update
Lies. No solution is provided to me. Only explanation of the problem. Stop playing games and sort me out
TT
Takalani T's update18 Aug 2017, 09:15
Reviewer Update
Lies. No solution is provided to me. Only explanation of the problem. Stop playing games and sort me out
Cell C
Cell C's reply18 Aug 2017, 10:08
Official

Which lies? the consultant communicated with you and advised a solution thereafter, you opted for another solution. We have records confirming this.

Regards

Cell C | PN