RV
Riaan V

1 reviews | Active since Jul 2011

15 Nov 2021, 10:51

Poor service from Cell C as always

I cancelled my Cell C account in February. Since then I have been struggling to get them to update my credit profile. To this day it shows that the account is open and active. How hard is it to do your job? No wonder they are going out of business.

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Replies (2)
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Riaan V's update15 Nov 2021, 11:41
Reviewer Update
I have requested your credit department on many occasions to update it, I just get ignored. I never missed a payment, when I cancelled after YOU left me without service with your contracts moving to Vodacom, I paid the full contract cancellation cost immediately. Yet here we are 9 months later and I am still dealing with bad service!
RV
Riaan V's update20 Nov 2021, 07:56
Reviewer Update
Well done, only took 8 months to get this resolved!