MR
Max R

1 reviews | Active since Mar 2016

01 Aug 2016, 16:35

Poor service from Cell C again

<p>Yet again I have poor service from Cell C ,It is so difficult to get in touch with the correct department or person.I had to make 4 calls before I was eventually transferred to the retention's department and on the 4th attempt it was 6.03pm and guess what? their switchboard had closed at 6pm. I ported 3 of my numbers to Cell C after 20 years at MTN as part of the Vitality Mobile contract. I am truly disappointed,I now need to port my son's number to another service provider because he has started working and needs to pay his own contract but he cannot afford to pay the Cell C rates because they are too expensive. Please can someone help me thank you</p>

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Replies (1)
Cell C
Cell C's reply02 Aug 2016, 05:27
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN