RM
Refilwe M
1 reviews | Active since Dec 2021
22 Dec 2021, 04:49
Poor service from Cell C
I have lodged a Case no.*** with Cell C It's for a simple refund because I made an overpayment on my accounts. I lodged this in Oct 2021. It has been over 3 months. Their service is so disgusting 2 say the least. The call center agents have been taking me from pillar to post. I have been requested 2 send documents over and over I have send everything 2 Cell C more than once. I'm now disturbed by their incompetence and I m reporting them.
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Replies (3)RM
Refilwe M's updateReviewer Update
26 Dec 2021, 05:17I have send all proof of payments to Cell C
.more than once the last time being last week. So please check on the email addresses custserve and proofofpayment.
The only thing that I need to send Cell C is my bank statement so that u can effect the payment which I will do so on the next working day because I'm now in Limpopo.
.more than once the last time being last week. So please check on the email addresses custserve and proofofpayment.
The only thing that I need to send Cell C is my bank statement so that u can effect the payment which I will do so on the next working day because I'm now in Limpopo.
RM
Refilwe M's update26 Dec 2021, 05:17
Reviewer Update
I have send all proof of payments to Cell C
.more than once the last time being last week. So please check on the email addresses custserve and proofofpayment.
The only thing that I need to send Cell C is my bank statement so that u can effect the payment which I will do so on the next working day because I'm now in Limpopo.
.more than once the last time being last week. So please check on the email addresses custserve and proofofpayment.
The only thing that I need to send Cell C is my bank statement so that u can effect the payment which I will do so on the next working day because I'm now in Limpopo.
RM
Refilwe M's updateReviewer Update
01 Jan 2022, 19:10Still by the 1st Jan 2022 now we are even in the new year
Cell C is still playing stupid games
I have send bank statement on the 30th Dec and even copied myself I see their lame response that there was no bank statement attached yet there was a bank statement attached
Cell C is the worst is resolving queries shame
The worst
Cell C is still playing stupid games
I have send bank statement on the 30th Dec and even copied myself I see their lame response that there was no bank statement attached yet there was a bank statement attached
Cell C is the worst is resolving queries shame
The worst
RM
Refilwe M's update01 Jan 2022, 19:10
Reviewer Update
Still by the 1st Jan 2022 now we are even in the new year
Cell C is still playing stupid games
I have send bank statement on the 30th Dec and even copied myself I see their lame response that there was no bank statement attached yet there was a bank statement attached
Cell C is the worst is resolving queries shame
The worst
Cell C is still playing stupid games
I have send bank statement on the 30th Dec and even copied myself I see their lame response that there was no bank statement attached yet there was a bank statement attached
Cell C is the worst is resolving queries shame
The worst
RM
Refilwe M's updateReviewer Update
27 Jan 2022, 11:16Dear Cell C
I'm now in month 4 or 5 new case nr *** same issue still
I'm still awaiting the refund
I have send my bank statement to almost ten emails at Cell C since I lodged this complaint here up until today still no payment
I'm now in month 4 or 5 new case nr *** same issue still
I'm still awaiting the refund
I have send my bank statement to almost ten emails at Cell C since I lodged this complaint here up until today still no payment
RM
Refilwe M's update27 Jan 2022, 11:16
Reviewer Update
Dear Cell C
I'm now in month 4 or 5 new case nr *** same issue still
I'm still awaiting the refund
I have send my bank statement to almost ten emails at Cell C since I lodged this complaint here up until today still no payment
I'm now in month 4 or 5 new case nr *** same issue still
I'm still awaiting the refund
I have send my bank statement to almost ten emails at Cell C since I lodged this complaint here up until today still no payment