Poor service from Cell C

I have been with Cell C since 2004 and we have been good to each other until 2019 when I moved from Eastern Cape to KZN. I started to have poor connection, when I call them trying to figure out the problem I would wait for approximately 30 minutes and then go straight to their collection service department whilst I was trying to call customer service and when transferring the call to customer service it would not go through.

I was told to roam on vodacom and sometimes people who are using cell c sometimes would have a better signal and then on my side i still struggle. I can't even connect to cell c when I search using network operators, when calling I was told that my number was moved to roam to vodacom permanently without notice.

Right now I am waiting for my contract to expire so I can change because the service i am getting from Cell c is very poor and they do not care about their customers, they only care about debit orders.