CV
Chris V

1 reviews | Active since Apr 2019

25 Apr 2019, 13:12

Poor service from Cell C

The call centre people are incapable of helping me. The support and sales teams are not helpful at all. I have logged complaints, send emails and made numerous calls, and nobody is interested in helping me at all.

0
Replies (3)
Cell C
Cell C's reply25 Apr 2019, 14:30
Official
Good afternoon Chris

How may we be of assistance?

Regards
DA

Best regards,

CV
Chris V's update25 Apr 2019, 15:33
Reviewer Update
My outgoing mail server is not working. Your support team and technical technical team are not coming back to me on this. I have phoned numerous times, emailed and followed up on the ticket number (CF 062254). No help. I am also trying to upgrade from a 20meg line to a 50meg line -also with no answer as yet. I am seriously considering cancelling my fibre subscription with Cell C.
Cell C
Cell C's reply26 Apr 2019, 07:27
Official
Thank you for your response.

We will be in touch.

Regards
DA

Best regards,