BA
Bash A

1 reviews | Active since Sept 2009

21 May 2015, 18:35

Poor Service followed by bad attitude

I emailed your on 14/4 with my issues. You to date have not responded and my account was suspended on 13/5. I once again emailed you on 19/5. The same pattern continues. I phoned your Call Centre at about 17h05 this afternoon and you kept me on the line hanging for over 12 minutes and than you have the nerve to drop the call. This is poor, shoddy and unaccetable servide and every interaction I have with you, it gets worse. The latest email got a Cell C Customer Care Case Number : ***. I am annoyyed and demand compensation for the what I am loosing out on. You can contact me on ***.

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Replies (1)
Cell C
Cell C's reply22 May 2015, 07:17
Official
Hello Bash,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN