1 reviews | Active since Dec 2015
Poor Service & Empty Promices - ***
I'm really tired of fighting with cell C now, I have an existing complaint with headline ***) & every time, in order for me to get a response or at least get someone to speak to me, I have to come through this site first, I'm really not happy.<br> <br> Can someone please help me close or seal my contract with Cell C, it feels like a burden now, and it's getting heavier and heavier everyday. I have the 150 Epic contract with Cell C, should be paying R450 monthly, now considering what has happened, I don't want it anymore, can Cell C please make me an offer for what I've consumed?<br> <br> The Contract is for R450 p.m, Airtime been R150 p.m & I assume the device is R300 p.m and if I should work it out it would mean for daily use of the device I'm paying R10, I'm fine with the R150 of the airtime I'll pay it, but for the 12 days that the device has been away, if my maths is correct that would add up to R120 worth of the days I haven't used the device, on the contract's first month.<br> <br> The Cell C consultant calls me to come fetch the phone & doesn't consider this issue, what does it mean about the 12 days the phone has been away, water under the bridge?,Cell C wants to rip me off, I won't pay it
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
